Privacy Policy

Introduction

Round Island Barramundi (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at https://www.roundislandfresh.com/, interact with our services, or engage with us online or offline. By using our website, you agree to the terms outlined in this Privacy Policy.

Who We Are

Our website is operated by Round Island Barramundi, a sustainable ocean-farmed fish company based in Trincomalee, Sri Lanka. For inquiries about this Privacy Policy, please contact us at: [email protected].

Information We Collect

We may collect the following types of information:

  • Personal Information: When you leave comments, register for an account, or contact us, we may collect details such as your name, email address, and any other information you voluntarily provide.
  • Non-Personal Information: We collect data such as your IP address, browser type, device information, and user agent string to help with spam detection and improve our website functionality.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience, such as saving your preferences for commenting or login sessions. Cookies may include temporary cookies (discarded when you close your browser), login cookies (lasting two days or two weeks if “Remember Me” is selected), and cookies for edited posts (expiring after one day).
  • Embedded Content: Our website may include embedded content (e.g., videos, images) from third-party websites, which may collect their own data and use cookies or tracking technologies.

How We Use Your Information

We use your information to:

  • Provide and improve our website and services, including processing comments and user accounts.
  • Detect and prevent spam or fraudulent activity.
  • Facilitate password resets or account management (e.g., including your IP address in reset emails).
  • Analyze website usage to enhance user experience and functionality.
  • Respond to inquiries or provide customer support.

Cookies

We use cookies to improve your experience on our website. These include:

  • Comment Cookies: If you opt-in, we save your name, email, and website in cookies for convenience when leaving comments. These last for one year.
  • Login Cookies: Temporary cookies check if your browser accepts cookies, while login cookies save login details for two days (or two weeks with “Remember Me”).
  • Editing Cookies: If you edit or publish content, a cookie stores the post ID for one day.

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images) from third-party sites. These sites may collect data, use cookies, or track your interactions, behaving as if you visited their website directly. If you have an account with these services and are logged in, they may track your activity. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies.

Who We Share Your Data With

We do not sell or share your personal information with third parties except as described below:

  • Service Providers: We may share data with trusted third-party services, such as automated spam detection tools (e.g., Akismet) or Gravatar for comment profile pictures. These services have their own privacy policies (e.g., Automattic Privacy Policy for Gravatar).
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process to protect our rights, users, or the public.

How Long We Retain Your Data

Data retention periods include:

  • Comments: Comments and their metadata (e.g., IP address) are retained indefinitely to facilitate automatic approval of follow-up comments.
  • User Accounts: Personal information in user profiles is stored as long as the account is active. Users can edit or delete their information at any time, except for usernames, which cannot be changed.
  • Cookies: Comment cookies last one year, login cookies last two days (or two weeks with “Remember Me”), and editing cookies last one day.

We retain certain data for administrative, legal, or security purposes as required.

Your Data Rights

If you have an account or have left comments on our website, you may:

  • Request an exported file of your personal data.
  • Request deletion of your personal data, except for data we must retain for administrative, legal, or security purposes.

To exercise these rights, contact us at [email protected]. We will respond in accordance with applicable data protection laws.

Where Your Data Is Sent

Your data may be processed by third-party services, such as spam detection tools, which may involve data transfer outside your country. For example, visitor comments may be checked through an automated spam detection service. We ensure these services comply with applicable privacy regulations.

Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Round Island Barramundi
Trincomalee, Sri Lanka
Email: [email protected]

Last updated: July 28, 2025